Returns & Exchanges
At Humby Organics, we want you to be completely satisfied with your sustainable beauty journey. If a product doesn't meet your expectations, we offer a 30-day return window for most items in their original condition.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack the items in their original eco-friendly packaging to ensure they are protected during transit back to our facility.
Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing